Privacy Policy

01. Introduction

Thank you for choosing our mobile mechanic services in Queensland, Australia. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing our website or availing of our services, you agree to the terms outlined in this privacy policy.

02. Information We Collect:

• Personal Information: We may collect personal information from you, such as your name, address, email address, phone number, vehicle information, and payment details when you engage with our services or fill out forms on our website.
• Usage Information: We collect non-personal information related to your interactions with our website and services, including IP address, browser type, device information, and website usage data through cookies and similar technologies.
• Website Improvement: Non-personal information collected helps us analyze website performance, identify areas for improvement, and optimize user experience.
• Legal Compliance: We may use and disclose your information to comply with legal obligations, respond to lawful requests, and protect our rights, privacy, safety, or property.

03. Data Security

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

04. Data Security:

• Third-party Service Providers: We may share your information with trusted third-party service providers, such as payment processors, analytics tools, and communication platforms, who assist us in delivering our services and improving our website.
• Legal Requirements: We may disclose your information in response to a lawful request, court order, or government investigation.
• Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction. We will notify you of any such change and your choices regarding your information.

05. Your Rights and Choices:

• Access and Rectification: You have the right to access and update your personal information. If you believe the information we hold is inaccurate, you may request corrections.
• Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails or contacting us directly.